Corporate member The Furniture Ombudsman is organising a webinar enlightening companies on their obligations to vulnerable customers.

The webinar, which taking place on Wednesday 5 August at 10.00am, will be presented by deputy chief ombudsman Judith Turner.

The event will cover what makes someone vulnerable, the legal requirements and considerations to take when selling to people in their own home environment.

The session will also include rules of etiquette and protocols when managing a project and top tips for inclusive policies.

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