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The first few months with a new baby are meant to be some of the most special moments in parents’ lives, but when Luke’s partner was placed into critical care following the birth of their daughter, he was left struggling to pay the rent due to taking leave from work to care for their new-born.
He was advised to apply for universal credit, but it was taking weeks for his benefits to be sorted out. Luke had no access to his partner’s bank, and she was unable to contribute to the household finances until she was out of hospital.
Luke has worked for a bed manufacturer since 2015. He was told about The Furniture Makers’ Company by his manager when he found himself in financial trouble.
Luke contacted us to ask for help to pay his rent, which was due in a couple of weeks. We agreed to pay Luke’s rent for three months to give time for housing benefit to be awarded.
Luke was very relieved to be able to concentrate on looking after his baby and helping her to spend time with her mother, while she recovered enough to return home.
For more information about applying for a welfare grant, please contact Sue Dean, welfare officer, by emailing firstname.lastname@example.org or by calling 020 7256 5558.